Our Process - Our Approach
We are committed to efficiency and optimizing our resources to deliver maximum value to our clients. We achieve this by continually refining our processes, leveraging our extensive experience, and applying the lessons learned from past projects to deliver innovative solutions.
Discover
We collaborate closely with our clients to thoroughly understand their needs and objectives. By immersing ourselves in their daily operations, we gain a deep understanding of what drives their business.
Our dedicated team of experts conducts a comprehensive analysis, including a forensic audit of the company's accounts and operations. This in-depth investigation allows us to identify any potential areas for improvement and develop a tailored strategy to optimize the business's performance.
Upon completion of the audit, we provide a detailed plan and, crucially, a budget that outlines the necessary steps to achieve the desired outcomes.
Included in this phase
- Comprehensive questionnaires
- Feasibility studies
- Employee surveys
- Proofs-of-concept
- Forensic audit
Build
Following the discovery phase, we create a detailed roadmap for each product and begin working towards its delivery. The roadmap is a meticulously crafted plan designed to ensure the project progresses smoothly and efficiently.
Each client is assigned a dedicated account manager to maintain open lines of communication and provide regular progress updates. They serve as a liaison between the client and the development team, ensuring that the client's needs are accurately communicated and addressed.
Our account managers are trained to provide timely and responsive communication, reinforcing our commitment to keeping our clients informed and engaged throughout the project.
sherpagoods was so regular with their progress updates, it showed their dedication and commitment to our project!
Deliver
At the midpoint of the Build phase, we may adjust the project timeline by a few weeks to accommodate any unforeseen changes in requirements . This ensures that we can adapt to any changes without compromising the quality of the final product.
While we leverage pre-built components to optimize development time, the majority of the progress on each project occurs in the final stages. This is when our development team focuses on integrating all components and ensuring the final product is cohesive and functional.
We guarantee that the main pages of the site will be fully functional at launch. Any auxiliary pages will be initially launched with placeholder content and updated as part of our comprehensive maintenance plan.
Included in this phase
- Testing. We ensure our projects always have 100% test coverage, reflecting our commitment to delivering a high-quality and reliable product.
- Infrastructure. To guarantee reliability, we use top-tier infrastructure services that provide the best performance and security for your application.
- Support. We are committed to providing ongoing support to ensure your business operates seamlessly and efficiently at all times.
Our values - Balancing reliability and innovation
We aim to stay ahead of emerging trends and technologies, while ensuring reliability and consistency in our services. Our core values guide us in every decision we make.
- Meticulous. The foundation of any partnership is understanding the brand. Our designers take the time to integrate your logo and brand colors meticulously into our designs.
- Efficient. We pride ourselves on our efficiency, consistently meeting deadlines while delivering high-quality work.
- Adaptable. We understand that every business has unique needs, and we excel at adapting our solutions to meet those specific requirements.
- Honest. We maintain transparency in all our processes, ensuring our clients are always informed and comfortable with the progress.
- Loyal. Our goal is to foster long-term relationships with our clients that extend beyond just delivering a product.
- Innovative. The technological landscape is always evolving, and so are we. We are constantly seeking innovative solutions to provide the best services to our clients.